Refund and Returns Policy

Refund and Returns Policy

Last updated: February 2026

14-Day Return Right

Under EU consumer protection law, you have 14 days from the date of delivery to return any product without giving a reason.

Conditions

  • Products must be unopened and in original packaging
  • Return shipping costs are the responsibility of the buyer
  • Opened supplements cannot be returned for hygiene reasons

How to Return

Email info@primalpantry.eu with your order number. We will provide return instructions.

Refunds

Refunds are processed within 14 days of receiving the returned product, using the same payment method as the original purchase.