Terms and Conditions

Terms and Conditions

Last updated: February 2026

1. General

These terms govern your use of primalpantry.eu and purchases made through our shop. By placing an order, you agree to these terms.

2. Orders and Payment

All prices are listed in EUR and include VAT where applicable. Payment is processed securely via our payment partners.

3. Shipping

We ship across the European Union. Delivery times vary by destination, typically 3-7 business days.

4. Right of Withdrawal

Under EU consumer law, you have 14 days from receipt to withdraw from your purchase without giving a reason. Products must be returned unopened and in original condition.

5. Returns and Refunds

To initiate a return, contact us at info@primalpantry.eu. Refunds are processed within 14 days of receiving the returned item.